FAQ
Shipping
We offer flat rate shipping at the following rates:
- All orders $0 - $50: $5 shipping
- All orders $50 - $150: $10 shipping
- All orders $150 - $250: $15 shipping
- All orders $250+: Free standard shipping!
We are currently only shipping within the United States. We plan on offering international shipping in the future.
Orders are usually processed and shipped the same day or the next business day.
All products are shipped from Irving, TX with standard FedEx Ground shipping.
FedEx Ground shipping takes anywhere from 1-3 additional business days to arrive. If you live in a remote region, sometimes it can take more.
We currently do not offer express shipping as a standard checkout option. If you need an order soon, please send us an email at howdy@paseoroad.com and we'll try our best to make it work!
Returns & Exchanges
Please view our Returns & Exchanges page for more information.
Product & Care
All of our merchandise come with care labels and/or washing instructions attached on the product. Please refer to the washing instructions included with each product.
Please refer to the individual item page. If you have any additional questions, please contact us at howdy@paseoroad.com.
A duvet cover requires an insert, such as one of our cozy down or down alternative inserts.
A comforter comes pre-filled, adding convenience but limiting some flexibility in selecting your own insert.
A bedding set is what we call our collections that offer both a duvet and comforter option. Our customers love these styles so much that for many of our product lines, we decided to offer it in both flavors!
Super King and Super Queen sizes are our solutions to providing a better fit and a more polished look for beds. Our Super King and Queen sizes have similar dimensions to the standard King and Queen but with a few extra inches to the side for easier styling.
Specifically, our Super King measures 110” x 96”, whereas our Super Queen measures 92” x 96”.
These few extra inches can be particularly beneficial for the taller mattresses found these days, or mattress and mattress topper combinations. But even if you have a traditional height mattress, don’t worry! The longer dimensions will still improve coverage and the overall look of your bedroom.
Other
We are the same company! Paseo Road is our new brand—launch in June 2022—dedicated to our rustic products and customers. Going forward, all of our rustic designs will be launched under the Paseo Road brand. With the new designers that we've brought onto our team, you can expect many more beautiful designs in the years to come!
Please note that a few select pieces you order from Paseo Road may have HiEnd Accents on the label and packaging. This is because some of our pieces can work across multiple styles, rustic or otherwise. However, we can only sew one brand onto the piece itself!
To learn more about HiEnd Accents, visit us at www.hiendaccents.com.
Please visit this page for more information.